Who Are We? Gillette's Premier Cleaning & Restoration Specialists.
Master Clean is an owner operated business providing restoration and cleaning services for nearly three decades. Always looking for creative opportunities to drive top-line growth, we recognize that innovation requires progression in all aspects of cleaning & restoration. That's why we continue our education, expand our services, and maximize our efforts to better help the residents of Wyoming.
Our Mission at Master Clean is to ensure our customers with service and personal attention that will exceed expectations, through knowledge dependability and integrity. We are determined to provide exceptional services and competitive pricing to the insurance industry and their clients, and continually strive to build lasting relationships through customer satisfaction and client care. At Master Clean we are family owned and operated cleaning company, who has been utilizing only proven techniques and methods since 1982. We continue to spare no expense on keeping up with all the latest technological advancements, and have successfully done so for nearly three decades. The combination of experience, education and quality, makes us an industry leader un-paralleled by anyone in the Gillette and Sheridan areas. Master Clean is a certified firm, with individually certified technicians through the institute of inspection cleaning and restoration (The Clean Trust.) We are dedicated to minimizing expenses by providing urgent responses, no matter the time day or night.
Our first priority is our relationship with our customers. While our large volume of equipment, training, and certifications provide us with an important operational competitive advantage, the empathy we show, the time we take to answer questions, and the respect we demonstrate for the individual and the property sets us apart. Expect us to know what we are doing, and expect us to do it with care.
Six core values:
Excellence. Dependability. Integrity. Generosity. Professionalism. Community.
Our Four Corporate Value Statements.
We Delight Customers
We help customers take pride, comfort and satisfaction in their homes and business properties. When they call on us, the job gets done right. If we fall short, we work equally hard to make it right. We listen and respond to each customer as an individual and build personal relationships. These relationships transform customers to clients.
We Care About People
Creating a positive work environment begins with building meaningful relationships. We value and respect the concerns and feelings of others. This compassion translates into behaviors that communicate empathy toward others, respect for the individual and appreciation of diversity among associates.
We Do What We Say
When we make a promise, we keep it. Our promises provide a link of trust to our owners, our customers and to each other. We honor and respect ourselves and others when we do all in our power to meet our commitments.
We Are A Learning Organization
To survive and thrive in a rapidly changing environment, we must obtain and share new knowledge across the industry. We encourage and support continuous learning, critical thinking and risk taking. We value associate contributions.