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Getting back to life. Because there is no time for down time.

Disasters usually occur without warning, they can disrupt your home and turn life as you know it upside down. We understand that your home is more than just where you live; it's where you keep and preserve your most cherished memories. As Gillette and Sheridan's premier property damage restoration company, Master Clean is equipped to handle jobs large or small, day or night. When experiencing a disaster, the steps you take could mean the difference between a small clean-up or a much more costly and time consuming restoration, immediate action is crucial. Our Highly trained IICRC-CleanTrust Certified technicians at Master Clean are prepared to respond anytime day or night, all year round. We provide immediate response, expert service, and experience in handling all types of insurance claims. We have the skill-set in handling every aspect of the mitigation and re-construction process, to make things as simple and cost effective for you. Communication and customer satisfaction are the hallmarks of Master Clean's success. We proud to be Gillette and Sheridan's only one call solution company, your phone call is all that is necessary. When you choose Master Clean, you don't have to worry about coordinating a massive mitigation and restoration effort: Because disaster restoration is the core of our business, our highly trained staff are experts at working with all parties involved to determine the scope and scale of any situation. We take pride in our thoroughness and getting the job done correctly the first time.

The Master Clean Difference

Master Clean utilizes the industries most advanced direct heat drying system, TES. Other Gillette and Sheridan disaster restoration contractors use old fashioned conventional drying methods based off air movement. The difference would be blow drying your hair after showering or just letting it air dry. Learn more about The Worlds Fastest Drying System TES.

Upfront Pricing

We use precision estimating software that all major insurance providers also use. Constantly linked to a superior update database, keeps us on the edge of offering the fairest prices in every aspect of the mitigation process. With nearly 30 years of experience our integrity in pricing is un-paralleled.
In case of a water damage emergency call the Master's at Master Clean Professional Restoration & Cleaning at 307-689-7292.

Thermal Imaging Inspections.

Our Master Clean technicians will perform an extensive inspection of your home or building with our state-of-the-art Thermal Imaging Cameras, to narrow down the source of the water (if undetermined) and to evaluate the extent of the damage. This technology allows us to visually see the path in which the water took and any hidden cavities of water behind walls or other difficult spaces most commonly missed by other restoration contractors.

Thermal Imaging vs. Traditional Inspections

Thermal Imaging allows us to detect moisture presence in area's most restoration contractors fail to locate. Traditional inspections performed by other Gillette and Sheridan Restoration Contractors are based off of suspicion and normally require extensive investigation, prolonging the process while damages may still be occurring. Most commonly abrasive, tradition inspections are inaccurate and often timely. When time is critical with water damage it is crucial a thorough inspection be implemented with accurate results, guaranteeing nothing is overlooked-Thermal Imaging does just that. Allowing us to visually see the extent of the damage through the digital camera screen, gives us insight on the direction in which to go. So while other contractors would be mapping out a scope of effected areas, Master Clean is already attending to the damage correcting the problems and mitigating the restoration, saving you time and money.

When we come into your home we will perform the following services:

  • Identify the source of the problem
  • Determine the extent of the damage through a thorough inspection
  • Categorize & classify the water loss based off the IICRC S500 Standard & Reference Guide for Professional water damage restoration.
  • Evaluate specialty drying situations (hardwood floors, cabinetry, contents)
  • Extract water (97% of water can be removed by a thorough extraction)
  • Containment (structure may still be habitable and isolation may be required)
  • Apply antimicrobial/bacterial agents and/or odor control.
  • Structural drying using TES, the worlds fastest drying system.
  • Explain monitoring, documenting, expectations, and future visits.
  • Repair or Re-construct (if necessary, click here for our reconstruction services)

Water Damage Categories

Category 1 Water - Refers to a source of water that does not pose substantial threat to humans and classified as "Clean Water". Examples are broken water supply lines, tub or sink overflows or appliance malfunctions that involves water supply lines.

Category 2 Water - Refers to a source of water that contains a significant degree of chemical, biological or physical contaminants and causes discomfort or sickness when exposed or even consumed. Known as "Grey Water". This type carries micro organisms and nutrients of micro organisms. Examples are toilet bowls with urine (no feces),sump pump failures, seepage due to hydrostatic failure and water discharge from dishwashers or washing machines.

Category 3 Water - Known as "Black Water" and are grossly unsanitary. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. Type 3 category are contaminated water sources that affects the indoor environment. This category includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and or have remained stagnant for 48-72 hours may be re classified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is considered black water contamination regardless of visible content or color.

Commercial Restoration & Large Loss Division

Because there is no time for down time. If your not working, your not making money. When downtime is due to a disaster, getting business back on track can be an uncertain and stressful process. At Master Clean getting your business back in business is our business. Our expertise and reputation with both our clients and the insurance industry make us the clear choice to help get your business back in operation quickly and on budget. We understand that an accurate and timely appraisal is critical to your bottom line. From merchandise and fixtures to machinery, materials and electronics, every business emergency presents it's own specific mix of challenges. Whether supplies and tools or even vital documents, we carefully clean and restore your property as if it were our own. Because disaster mitigation and restoration is our specialty, our estimators offer an experienced voice to help guide you through the entire process. With an inventory of over 200 high velocity professional air exchangers, we are capable of handling jobs of nearly any magnitude. Experienced in Coal mines, grocery stores, administrative building, hospitals, schools, churches, and government facilities. Campbell County School district relied heavily on Master Clean in 2011 when Paintbrush Elementary School suffered a loss caused by water. Master Cleans immediate response and expertise had the students back in attendance in just 3 days.

Here are some do's and don't to help you eliminate damage while maintaining your safety.
You can also get answer's to frequently asked water damage questions.

Water Damage Do's

  1. Call Electrician to be safe of electrocution.
  2. Wipe your furniture dry.
  3. Lift draperies off the carpet.
  4. Move photos, paintings to a dry location.
  5. Remove as much water as possible by mopping or blotting.
  6. Place aluminum foil under furniture legs to prevent carpet stains.
  7. Open furniture drawers, closet doors, luggage, etc. to dry.

Water Damage Don'ts

  1. Do not use an ordinary vacuum or shop-vac to remove water. (electrical hazard)
  2. Do not use electrical appliances while on wet carpet.
  3. Do not go in to rooms with standing water, if electricity is still on.
  4. Do not lift carpet off the tack strip, it could cause stretching or shrinkage.
  5. Do not delay calling for professional help. Time is of the essence and Master Clean Professional Restoration & Cleaning can be at your Gillette or Sheridan home or business to help within a half-hour.